Feedback

Our goal is to provide a level of service at The Gresham Metropole which surpasses your expectations. This means constantly reviewing and improving our service quality, for which your feedback, both positive and negative, is essential. Please let us know what you liked or didn’t like, what we did right or didn’t do right.

Just fill in the fields and click submit to send us the completed form !

1. Guest comment form

Your details

1. Name
2. Email(valid email required)
3. Date of staydd/mm/yyy
4. Room Number
5. Telephone number (inc area code/country code)
6. What was the primary purpose of your visit?
7. Pleasure Business Conference

1. Your Impressions Of Our Product

Your Room

1. Cleanliness
2. Excellent Good Fair Poor
3. Décor
4. Excellent Good Fair Poor
5. Comfort
6. Excellent Good Fair Poor
7. Amenities
8. Excellent Good Fair Poor
9. Maintenance
10. Excellent Good Fair Poor

Our Food & Beverage

1. Service Quality
2. Excellent Good Fair Poor
3. Food Quality
4. Excellent Good Fair Poor
5. Menu Selection
6. Excellent Good Fair Poor
7. Décor & Ambience
8. Excellent Good Fair Poor

Our Service & Amenities

1. Reservations Team
2. Excellent Good Fair Poor
3. Web-Site
4. Excellent Good Fair Poor
5. Reception & Welcome
6. Excellent Good Fair Poor
7. Car Parking
8. Excellent Good Fair Poor
9. Leisure Centre
10. Excellent Good Fair Poor
11. Conference Facilities
12. Excellent Good Fair Poor

Your Impressions Of Our Team

1. Is there any team member who you would identify as standing apart for having delivered exemplary service?
2. How did this team member excel?
3. Was there a particular area in our service that you felt needs reviewing?

Comments & Suggestions

1. Can we count on the privilege of being your Hotel of choice whilst on future visits to Dublin?
2. Yes No Undecided
3. Please feel free to expand on any points above, or even to provide further feedback: